Privacy Policy – Lisaan Digital & Software House
This Privacy Policy explains how Lisaan Digital & Software House (“Lisaan Digital”, “we”, “our”, “us”) collects, uses, stores, and protects information provided by our users, clients, and customers. This policy does not apply to the practices of third-party companies or individuals that Lisaan Digital does not own, control, employ, or manage, including any third-party service providers or content contributors.
“Information” refers to any data voluntarily shared with us through any medium for the purpose of fulfilling business activities as per agreement.
Lisaan Digital may revise or update this Privacy Policy at any time without prior notice. You are encouraged to review the latest version for continued awareness. This policy aims to comply with applicable privacy and data protection laws related to the personal data we collect and process during our engagements.
Information Collection & Use
Lisaan Digital values the privacy of its clients and customers globally. This policy outlines our approach to the collection, storage, processing, and protection of information. We reserve the right to update this policy at our discretion.
Information We Collect
We collect information necessary for contractual, operational, and service-related purposes, including but not limited to:
Personal Information
Name
Email address
Phone number
Business information
Shipping or billing address
Payment details (credit card number, expiration date, etc.)
Project & Service-Related Information
Website content
Media files
Branding assets
Login credentials (shared securely for project execution)
Business requirements & documentation
Sensitive Information
Any Non-Public Information (NPI) or Personally Identifiable Information (PII) is safeguarded using appropriate security controls, including encrypted storage, authenticated access, and restricted privilege policies.
If we encounter difficulty processing an order or service request, the provided information may be used to contact the client for resolution.
How We Use Collected Information
Lisaan Digital uses the collected information to:
Provide services, project delivery, and ongoing support
Process orders, invoices, payments, and subscriptions
Share updates on product improvements, service upgrades, and new offerings
Improve user experience through feedback and analytical insights
Customize services to match client needs
Manage user accounts, licenses, and service access
Communicate via newsletters, informative emails, or service-related notices
Enhance product development through aggregated, non-identifiable data analysis
We do not sell PII, NPI, or confidential information to third parties. Information is only shared when necessary for service fulfillment (e.g., payment gateways, shipping companies, cloud platforms), and always under strict confidentiality.
Cookies
Lisaan Digital uses cookies only for authentication and user experience improvement.
Session cookies help maintain user login status.
Cookies do not contain personally identifiable information.
Users may disable cookies through browser settings; however, this may limit access to certain functionalities.
Disclosure of Information
We may disclose personal information only under the following conditions:
Legal Requirements: If required by court order, legal process, or law enforcement.
Service Fulfillment: To trusted vendors, payment processors, and delivery partners for operational needs.
Security or Policy Enforcement: When necessary to protect our rights, clients, or services.
Lisaan Digital is not responsible for privacy practices of external websites accessible through links. We recommend reviewing their respective policies.
Security of Information
To prevent unauthorized access and ensure data accuracy, Lisaan Digital implements:
Industry-standard encryption for financial and sensitive information
Secure servers and protected networks
Restricted access based on role and necessity
Physical, electronic, and managerial safeguards
Regular audits and monitoring systems
All client information — sensitive or otherwise — is handled with strict confidentiality.
Information Related to Minors
Lisaan Digital does not knowingly collect personal information from individuals under the age of 18. Any such information discovered on our systems will be promptly deleted.
Updating or Removing Personal Information
Clients may request correction, update, or deletion of their personal information if:
Contact details change
They no longer use our services
They wish to correct inaccurate data
Such requests can be submitted through our official communication channels.
Policy Updates & Notifications
Lisaan Digital will notify users of policy changes by posting updates on our website and communication platforms.
If we plan to use personal information in a manner different from what was originally stated, we will post a clear notice for at least 30 days prior to implementation.
Enforceability of Policy
If any section of this Privacy Policy is found to be unenforceable, the remaining sections will remain in full effect. Unenforceable sections will be replaced with enforceable terms that best reflect the original intent.
Contact Information
For any questions, concerns, or requests related to this Privacy Policy, contact us at:
Lisaan Digital & Software House
Phone: 03135025814
WhatsApp: +923135025813
Website: www.lisaandigital.net